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The Contact Centre Association of Singapore (CCAS) is an independent council formed under the Direct Marketing Association of Singapore (DMAS), seeks to create opportunities to network with industry peers, solution providers.An educational platform, a think-tank and help shape and develop the industry in which you have a vested commercial and professional interest
Our Mission
To develop the awareness and professionalism of the call centre service industry in Singapore through Networking, Education and Research.
Our Aims
- To make Singapore the key hub for the call centre industry in the Asia Pacific region.
- To raise the awareness in and of the call centre industry
- To raise the standards of professionalism in the call centre industry
- To develop self-regulating standards
- To have industry representation of the government levels.
CCAS & You
The CCAS offers you the opportunity to network with industry peers, experts and solutions providers. It is an educational platform, a think-tank and a progressive establishment geared towards bring the call centre and customer-centred industry to greater heights. This is your change to help shape and develop the industry which you have vested commercial and professional interest. |
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