1. Service Recovery
Thursday, July 17, 2008
Event Speakers
Daniel Ord
Register for the Event |
More Details >>
|
2. Old Folks Visit and Welfare
Friday, July 18, 2008
Register for the Event |
More Details >>
|
3. Workforce Management
Thursday, July 31, 2008
Event Speakers
Julie-Ann Hazlett
Register for the Event |
More Details >>
|
4. Site Visit to CPF Contact Centre
Friday, August 01, 2008
Register for the Event |
More Details >>
|
5. Time / Priority Management
Tuesday, August 05, 2008
Event Speakers
Michael Low
Register for the Event |
More Details >>
|
6. Telephone Etiquette
Thursday, August 07, 2008
Event Speakers
Saru
Register for the Event |
More Details >>
|
7. Dimension Data Global Benchmarking
Wednesday, August 13, 2008
Event Speakers
Karina Majid
Register for the Event |
More Details >>
|
8. Selection and Interviewing Skills
Friday, August 22, 2008
Event Speakers
Ian Northmore
Register for the Event |
More Details >>
|
9. Becoming A Peak Performer in Contact Centre
Tuesday, September 09, 2008
Event Speakers
Michael Low
Register for the Event |
More Details >>
|
10. Customer Engagement
Thursday, September 11, 2008
Event Speakers
Simon Murphy
Register for the Event |
More Details >>
|
11. 2008 Study Trip to Sydney
Tuesday, October 07, 2008
Register for the Event |
More Details >>
|