1. Developing Teams in Contact Centre
Wednesday, July 22, 2009
Event Speakers
Corina Yong
Register for the Event |
More Details >>
|
2. Selecting the RIGHT KPIs to Measure and Improve Agent Performance
Thursday, July 23, 2009
Register for the Event |
More Details >>
|
3. Handling DIFFICULT performance issues
Friday, July 24, 2009
Register for the Event |
More Details >>
|
4. Pandemic Preparedness in the Light of H1N1
Wednesday, July 29, 2009
Event Speakers
Dr Robert Allen
Register for the Event |
More Details >>
|
5. Outsource VS Insource
Thursday, July 30, 2009
Event Speakers
Benjamin Ong
Register for the Event |
More Details >>
|
6. How to increase profitability with upselling
Friday, July 31, 2009
Event Speakers
Daniel Ord
Register for the Event |
More Details >>
|
7. Interpreting Your Financial Statements & Results
Friday, August 14, 2009
Event Speakers
Daniel Ord
Register for the Event |
More Details >>
|
8. SingTel Mobile- SILVER Awards Winner Best Contact Centre of the Year (Under 100 seats)
Friday, August 21, 2009
Register for the Event |
More Details >>
|
9. CCAS Symposium 2009
Thursday, August 27, 2009
Register for the Event |
More Details >>
|
10. Diagnosing and overcome employees performance issues
Tuesday, September 15, 2009
Event Speakers
Sumadi
Register for the Event |
More Details >>
|
11. How to make meeting work for you
Wednesday, October 21, 2009
Event Speakers
Simon Murphy
Register for the Event |
More Details >>
|