| 20 June 2005 ( 3.00pm ) |
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Closing date for submission of Entries |
| 23 June 2005 ( 2.00pm ) |
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Pre-Awards briefing. Venue to be advised |
| 29 July 2005 ( 3.00pm ) |
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Templates to be submitted |
| 1 - August 2005 ( 3.00pm ) |
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Review of Templates (Awards Chairman) |
| 22 August - 9 September 2005 |
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Interviews and Evaluations for Corporate and Individual Catogories (Judges)
Candidates will be allocated 15 minutes each (Candidates are required to be present at least 15 minutes prior to their alllocated interview time slot) |
| 17 - 28 October 2005 |
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Regional Award Interviews and Evaluations (Judges) |
| 29 October 2005 |
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Review and Finals (Awards Chairman and Judges) |
| 2 - 5 November 2005 |
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Audit Review (Ernst & Young) |
| 18 November 2005 |
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Call Centre Awards Presentation Night The Ritz Carlton Hotel Ballroom |
| 21 November 2005 |
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Announcement of Winners on Straits Times |
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| * CCAS reserve the right to adjust the timeline as and when it deems fit. |
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